Cancellation & Refund Policy

Aakhri update: 2026  •  Baba Tour & Travel, Begusarai, Bihar

Hum samajhte hain ki kabhi-kabhi plan badalna padta hai. Isliye hum cancel karne aur refund ke niyam simple aur saaf rakhte hain. Kripya niche di gayi baatein dhyan se padhein.

1. Cancel Karne Ka Tarika

Aap booking cancel karne ke liye:

• Humare number 9122489187 par call karein, ya
• WhatsApp par message bhejein, aur
• Apna naam, booking ki date aur pickup/drop batayein.

Cancel tab mana jaayega jab hum aapko "cancel ho gaya" ka confirmation de denge. Sirf message bhejne se cancel apne aap nahi hota.

2. Cancellation Charge (Cab / Taxi / Car Booking)

Cab booking cancel karne par aam taur par ye charge lagte hain:

• Safar se 24 ghante ya zyada pehle: koi cancellation charge nahi — poora advance wapas.
• Safar se 6 se 24 ghante pehle: advance ka 25% charge ho sakta hai, baaki wapas.
• Safar se 6 ghante ke andar: advance ka 50% tak charge ho sakta hai.
• Driver nikal chuka ho ya pickup ke samay cancel: advance wapas nahi hota.
• No-show: agar aap pickup par nahi pahunche aur humein bata bhi nahi paaye, to advance wapas nahi hoga.

Note: Ye percentage sirf advance par lagu hota hai, poore fare par nahi.

3. Tour Package Cancel Karna

• Travel date se 15 din ya zyada pehle: advance ka 10% charge.
• 7 se 14 din pehle: advance ka 30% charge.
• 3 se 6 din pehle: advance ka 50% charge.
• 72 ghante (3 din) ke andar: advance wapas nahi hota, kyunki hotel aur gaadi ki booking ho chuki hoti hai.
• Agar hotel ya aeroplane ki ticket already book ho chuki ho, to unki apni cancellation policy lagi hoti hai, jiske bare mein hum aapko bata denge.

4. Flight, Train aur Hotel Booking

Flight, train aur hotel ki cancellation policy unki apni company (airline, railway, hotel) ki policy par nirbhar karti hai. Aise bookings mein hum beech ka kaam karte hain — hum aapke liye cancel karke unse jo refund milta hai, wo aapko pahuncha dete hain. Hamari service fee kabhi-kabhi isme wapas nahi hoti.

5. Refund Kitne Din Mein Milega

• Refund ka faisla hum cancel hone ke turant baad bata dete hain.
• Cash mein diya gaya paisa aam taur par 3 se 7 kaam ke din mein wapas milta hai.
• UPI ya online payment ka refund usi khaate mein wapas bheja jaata hai — 5 se 10 kaam ke din lag sakte hain.
• Bank ya payment app ki apni processing time isse alag ho sakti hai.

6. Kab Refund Nahi Milega

• Agar aap pickup par nahi aaye (no-show) aur humein pehle bataya na ho.
• Agar aapne gaadi ka nuksaan kiya ho ya niyam toda ho (jaise smoking, sharaab ya galat harkat).
• Agar safar ke beech mein aap khud trip chhod dete hain, to bache hue hisse ka paisa wapas nahi hoga.
• Mausam, hartal ya road block ki wajah se raste mein deri ho — uske liye refund nahi, lekin hum behtar alternative dene ki koshish karte hain.

7. Humari Taraf Se Cancel

Kabhi-kabhi kisi majboori (jaise gaadi kharab ho jaana, driver ki emergency ya koi achanak problem) ki wajah se humein booking cancel karni pad sakti hai. Aisi sthiti mein hum:

• Aapko turant bata denge, aur
• Doosri gaadi ka intezaam karne ki koshish karenge, ya
• Aapka poora advance bina kisi kate ke wapas kar denge.

8. Booking Badalna (Reschedule)

Cancel karne ki jagah aap apni date badal bhi sakte hain. Agar availability ho, to hum bina extra charge date badal dete hain. Season, shaadi ya festival ke time par thoda charge ya rate ka farak ho sakta hai — hum pehle bata denge.

9. Sampark

Cancel ya refund se jude kisi bhi sawaal ke liye:
Baba Tour & Travel
Begusarai, Bihar, India
Phone / WhatsApp: 9122489187
24x7 Seva