Privacy Policy
Aapki jaankari ki suraksha hamari zimmedari hai.
Aakhri update: 2026 • Baba Tour & Travel, Begusarai, Bihar
Baba Tour & Travel ("hum", "hamari website") aapki privacy ka poora samman karta hai. Ye Privacy Policy batati hai ki hum kaunsi jaankari lete hain, uska kya karte hain, aur aapke paas kya adhikaar hain. Website use karke aap is policy se sehmat hote hain.
1. Hum Kaunsi Jaankari Lete Hain
Hum sirf wahi jaankari lete hain jo aapki booking ya sawaal ka jawab dene ke liye zaroori hoti hai:
- Aapki di hui jaankari: Naam, mobile number, pickup aur drop location, travel date aur time, vehicle type, passengers ki sankhya aur aapka extra note (booking ya enquiry form mein).
- Call / WhatsApp ki jaankari: Jab aap humein call ya WhatsApp karte hain, to us baatcheet mein di gayi details.
- Browser ki jaankari: Aapki website visit ke dauraan aapka browser jo basic technical data bhejta hai (jaise device type aur screen size). Ye website ke display ko behtar banane ke liye use hota hai.
2. Booking / Enquiry Form Ke Baare Mein — Ek Zaroori Baat
Hamari website ka booking form aur enquiry form kisi bhi server par data nahi bhejte. Jab aap form bhakar "WhatsApp par Bhejein" button dabate hain, to aapki details se ek message banta hai aur aapka WhatsApp app us message ke saath khul jaata hai. Message aap khud send karte hain.
Iska matlab — aapki details tab tak hamare paas nahi hoti jab tak aap khud WhatsApp par "Send" na dabayein. Form ki jaankari hamari website par kahin save nahi hoti.
3. Hum Ye Jaankari Kyun Use Karte Hain
- Aapki booking confirm karne aur gaadi / package arrange karne ke liye.
- Safar se pehle ya dauraan aapse sampark karne ke liye (confirm, delay ya pickup ki jaankari).
- Aapke sawaal ya enquiry ka jawab dene ke liye.
- Rate, route aur service ke baare mein sahi jaankari dene ke liye.
- Kabhi-kabhi quality sudharne ke liye (jaise feedback lena).
4. Jaankari Kiske Saath Baanti Jaati Hai
Hum aapki personal jaankari kisi ko bechte nahi hain. Jaankari sirf tab baanti jaati hai jab aapki booking poori karne ke liye zaroori ho — jaise:
- Driver ya gaadi ke operator ko, taaki wo aapko pickup kar sake.
- Hotel ya tour partner ko, jab aapki booking mein hotel ya tour shamil ho.
- Kanoon ke tahat, agar kisi sarkari adhikari ya court ka valid order ho.
5. WhatsApp, Google Maps aur Doosri Services
Hamari website WhatsApp, Google Fonts, Font Awesome aur Google Maps jaisi services ka use karti hai. Jab aap WhatsApp button dabate hain, to WhatsApp ki apni privacy policy lagu hoti hai. Isi tarah Google Maps ka embed Google ki policy ke tahat chalta hai. Hum in bahari services ke data par control nahi rakhte — kripya unki policies bhi ek baar dekh lein.
6. Data Ki Suraksha
Aapki jaankari hum apne phone aur WhatsApp mein sambhal kar rakhte hain, aur sirf usi kaam ke liye use karte hain jiske liye aapne di hai. Hum koshish karte hain ki jaankari galat haathon mein na pahunche, lekin internet aur messaging apps ki apni seemayein hoti hain — isliye bank details, OTP ya password jaisi naazuk jaankari humein WhatsApp par bilkul na bhejein.
7. Jaankari Kitne Samay Tak Rakhi Jaati Hai
Aapki booking ki jaankari hum utne samay tak rakhte hain jitna booking, hisaab aur record ke liye zaroori hota hai. Uske baad usse hata diya jaata hai. Agar aap chaahein ki aapki jaankari hata di jaaye to humein bata dein (neeche diye number par).
8. Aapke Adhikaar
- Ye jaanna ki aapki kaunsi jaankari hamare paas hai.
- Galat jaankari ko theek karwana.
- Apni jaankari delete karwane ka anurodh.
- Marketing message band karwane ka anurodh.
In mein se kisi bhi baat ke liye humein 9122489187 par call ya WhatsApp kar sakte hain.
9. Bachchon Ki Privacy
Hamari services bade logon ke liye hain. Hum jaan-boojh kar 18 saal se kam umar ke bachchon se personal jaankari nahi lete. Agar aap maa-baap hain aur lage ki aapke bachche ne humein jaankari di hai, to humein sampark karein — hum use hata denge.
10. Is Policy Mein Badlaav
Zaroorat padne par hum is Privacy Policy ko update kar sakte hain. Nayi policy isi page par "Aakhri update" ki tarikh ke saath lagayi jayegi.
11. Sampark
Privacy se jude kisi bhi sawaal ke liye:
Baba Tour & Travel
Begusarai, Bihar, India
Phone / WhatsApp: 9122489187
24x7 Seva